the altus solution
altus business voice
Take your conversations wherever your business leads you with Altus Business Voice. Customers enjoy unlimited local and domestic long-distance calling, plus all of the essential features and functionality you need to run your business. Easily connect branch locations, mobile employees, and remote workers to your corporate office. Manage your entire VoIP phone system from our intuitive online web portal, and you will never again worry about software updates or maintaining PBX hardware in some dark closet at your office.
Your employees don’t need to be sitting at a desk to make and receive calls on their work number. They can use a mobile device, computer, or home phone to do business from any place, across all kinds of networks.
Start with a small number of users and a basic feature set and seamlessly add users, features, or locations as you wish without any hardware constraints or system limitations. Eliminate disparate office systems and migrate onto a single platform across all your sites.
Robust business continuity and disaster recovery capabilities are essential in today’s workplace. If you experience a network outage, your calls will be seamlessly rerouted to another location, office, or cell phone. Never miss an important call again.
With the Altus cloud platform, all software updates are included as part of your monthly fee. Get access to new features when they become available. Say goodbye to costly PBX upgrades and annual software assurance charges from legacy vendors.
Perception is the reality in business, and having the right phone system can make the difference when it comes to your customer’s experience and willingness to do business with you. With Altus, even the little buys can afford best-in-class technology.
Whether its voice, video or chat, when your employees communicate more efficiently, your business will benefit. Initiate a web conference with the click of a button and collaborate on documents in real time.
altus unified communications
Seamlessly extend your communications system beyond the core Business Voice feature set, and enjoy advanced productivity tools like web meetings, multi-party video calls, and instant messaging and presence across a single, unified platform.
Altus Unified Communications offers the latest workforce collaboration tools to meet your varying business demands and improve efficiency. Utilize presence and chat to keep abreast of workforce activity and stay connected with entire your team, across all kinds of devices and networks. Equip your team with the technologies and ease-of-use that your millennial workers are increasingly demanding.
You have the ability to customize your experience by deploying the Unified Communications elements across just one segment of your workforce, while using the core Business Voice feature set for the rest of your team. We are flexible, so you only pay for what you need.
voice & unified communications pricing
$19 / user per mo.
- Online phone system admin portal
- Unlimited domestic calling
- 24×7 U.S. based support
- On-site implementation & training
- 50+ additional features
$24 / user per mo.
- All Basic features plus:
- Mobile apps for iPhone, iPad and Android
- Available CRM integration, including Salesforce
- Push-Pull calling
$29 / user per mo.
- All Basic and Standard features
- Instant messaging & presence
- Unlimited conference calling, audio & video
- Web meeting & desktop screen sharing
altus contact center
Today’s contact centers are becoming customer engagement hubs focused on optimizing the user experience while driving better business outcomes. Increase sales, increase retention and reduce abandons. Use our sophisticated analytics to more effectively manage your contact center and agents in the cloud.
Become an agile, high-performing contact center. The Altus contact center as a service (CCaaS) offering easily scales from the SMB to the enterprise, and includes:
- Automatic call distribution
- Interactive voice response
- Workforce management and optimization
- Integration with CRMs and enterprise applications
- Global omnichannel queues
- Deep analytics, dashboards and performance reporting
Our CCaaS offering is built on BroadSoft’s award-winning CC One platform, which was recognized by Gartner as a technological visionary in the cloud contact center market. The platform incorporates big data analytics, contact center ACD, and cloud routing to optimize the call flows and matching decisions across distributed agent populations.
We offer desktop phones and cordless sets from some of the world’s leading manufacturers. Over 85% of Altus VoIP deployments include brand-new desktop sets.
altus network services
Managed Network Devices
Core network components including managed switches, routers and wireless access points.
Security & Monitoring
Managed firewalls and network monitoring components to ensure voice quality and packet integrity.
Delivery of reliable high-bandwidth data circuits from all of the leading providers, from basic internet to SD-WAN.
the altus solution
Never miss an important call again with our cloud-based solution for your busienss voice system.
Leverage the power of true unified communications - mobile apps, web chat, and web collaboration.
Turn your contact center into a strategic asset - increase sales, increase retention, and reduce call abandonment.
Design, implementation, and monitoring of the LAN / WAN, including cloud-managed network components.