Best-in-class security & network reliability

Cisco Webex offers the very best security, encryption and global network performance.

Man in server room

A secure global network built for real-time communications.

webex footprint

Secure Platform

Physical Security

  • All facilities include 24×7 onsite security personnel
  • Biometric scanning, government photo IDs required for access
  • Two factor authentication required
  • Ingress / egress through vestibules
  • All access history is recorded for audit purposes
  • Silent alarm integrated to local law enforcement

Environmental Security

  • Redundant HVAC facilities, power and network connections
  • Onsite generators for emergency power
  • Automatic fire suppression systems, dual alarmed
  • Building code compliance and nondescript buildings

Platform Security

  • Intrusion detection and prevention
  • Firewall protection
  • Strict access control limitations
  • Vulnerability scanning and assessment
  • Security patching and updates
  • Strong authentication and permission requirements

Data Security

  • All data is secured in motion or at rest
  • Data is encrypted by TLS or SRTP
  • Password encryption for authentication
  • Backup files and archives encrypted

Security Policies

  • Annual security awareness training
  • Security life-cycle review
  • Updates, renewals and recertifications
Systems powered by Cisco

Security is in Cisco’s DNA

  • SOC 2 Compliance
  • SSAE-16
  • ISO Certified
  • ASO Certified

Reliability & Continuity

System Availability

  • Carrier-class availability (99.99%+) for calling
  • N+1 server clustering
  • Geographic redundancy with 20+ Webex datacenters globally
  • Automatic data replication within and between datacenters
  • Distributed Denial of Service (DDoS) detection and prevention
  • Business continuity and disaster recovery scripts

Industry Standards and Compliance

  • SSAE-16
  • SOC-2 Type 1 and Type 2 compliant
  • HIPAA compliant self-assessment based on the HHS Security Risk Assessment
  • Cisco adheres to guidance in ISO 22301