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Altus Blog

Stay up-to-date on industry trends and best practices to keep your customers and teams communicating efficiently and effectively

Does Advanced Collaboration Matter?

Many people wonder what unified communications and collaboration really mean to their business and ask themselves whether these tools actually matter to their companies. In some cases, they don’t. Some people just want reliable phone service to make a call to a...

A UCaaS Leader

As companies search for more scalability in their communication solutions, UCaaS (Unified Communications as a Service) has become the de-facto way to consume technology for many businesses.  While there are many industry analysts covering communications, Gartner is...

Cisco’s Webex – Setting the Bar

Ok, so Cisco Live 2019 is over and now everyone is back to the grind.  What did we learn other than San Diego has the most pristine weather in the United States?  The biggest takeaway from Cisco Live Is that Cisco is setting the bar for communications and...

Contact Centers and Customer Experience

Today’s customers – both companies and end users – expect online or offline support well beyond the traditional 9 to 5 grind.  They expect a technology provider’s contact center to deliver service anytime the customer needs assistance.  Moreover, customers expect to...

Building Relationships Still Matters

Do you ever find yourself trying to fit more into the day than there is time?  Trying to be in too many places on the same day?  It happens to all of us.  Many phone calls and face-to-face meetings have been replaced with email, but is email really the right...

On-Prem UC is Dead

Wave the white flag.  The heyday of premise-based Unified Communications (UC) has long passed us by.  Over the last seven years, there has been a significant decline in premise-based equipment shipments across all markets, not just the SMB.  Now it appears as though...

You’re still the one

While many vendors are vying for the hearts and minds of business customers, Cisco Webex continues to dominate the online meeting landscape, hosting more than 6 billion meeting minutes every month, and being recognized by Gartner as the leader in online meeting...

Unleash Workstream Collaboration

Persistent team workspaces like Slack, Google Hangouts, Microsoft Teams and Cisco’s WebEx Teams are beginning to radically change the way businesses collaborate.  It was just two decades ago that email burst into the workplace as the pre-eminent form of...

The ABCs of SD WAN

Networking technology continues to improve year after year, with noteworthy advances in throughput, security, cost and ease of use.  But why should your organization change out something that is in place and known to work?  The old adage “if it ain’t broke, don’t fix...

VoIP for Your Multisite Company

Whether your business just has a second location on the other side of town, or 100 sites spread across the entire country, your employees need seamless communications to remain connected and operated at peak efficiency.  Unfortunately, traditional onsite PBX phone...

Are You Buying Cloud Services or Just Fog?

Today's organizations are looking to enhance their communications technology for numerous reasons. Whether an aging on-site system needs to be replaced, lack of functionality in the current platform, or due to a change in network, business leaders and IT decision...

Is Your VoIP Service Working

You see it everywhere in today’s online culture of self-promotion.  The facts never live up to the marketing fluff.  Recently, one promotion I came across from a cloud communications service provider claimed 99.9999% service availability or six nines. To an untrained...

Single Throat to Choke

Does having multiple IT and communications vendors make sense for a modern, mobile workforce?  Is putting all your eggs in one basket better or worse than hedging your bets? Every IT Person’s Dilemma End User: I can’t send an email. IT Support: Our network is down....

Bad Things Happen in the Dark

Last month Mitel announced that it was being taken private by Searchlight Capital Partners for around $2 billion.  The company ostensibly is making the move to “have greater flexibility” and to “drive the next phase of success” for customers, partners, and employees. ...

Tips for Effective Workplace Communications

Are you drowning in emails or text messages in your workplace environment?  Do you find yourself communicating with the same person, on the same business topic, across multiple modes of communication?  Is managing all of the various tools (phone calls, email, chat,...

But don’t just take our word for it

Here’s what some of our thousands of satisfied customers have to say.

The reliability, service quality, and customer support we receive from Altus are outstanding.

ED O’KELLEY

Goodwill Industries

While the pricing initially enticed us, the HD call quality, support and TCO is superior to any other system we evaluated. Since switching, we have saved thousands. I couldn’t be happier with the ease of managing the system. Most importantly, the support we receive from Altus is outstanding.

BEN DEMPSEY

SageView

We were looking for a reliable phone system with a modern feature set that was flexible enough to grow with our company. Altus has enabled us to embrace the cloud without sacrificing personalized service. They even sent a person on-site to do the install and training.

VIRGINIA LODGE

FSI

The reliability, service quality, and customer support we receive from Altus are outstanding.

ED KELLEY

Goodwill Industries

“While the pricing initially enticed us, the HD call quality, support and TCO is superior to any other system we evaluated. Since switching, we have saved thousands. I couldn’t be happier…”

BEN DEMPSEY

SageView

We were looking for a reliable phone system with a modern feature set that was flexible enough to grow with our company. Altus has enabled us to embrace the cloud without sacrificing personalized service. They even sent a person on-site to do the install and training.

VIRGINIA LODGE

FSI

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