Are You Buying Cloud Services or Just Fog?

Today’s organizations are looking to enhance their communications technology for numerous reasons. Whether an aging on-site system needs to be replaced, lack of functionality in the current platform, or due to a change in network, business leaders and IT...

Is Your VoIP Service Working

You see it everywhere in today’s online culture of self-promotion.  The facts never live up to the marketing fluff.  Recently, one promotion I came across from a cloud communications service provider claimed 99.9999% service availability or six nines. To an untrained...