Should Employees Have a Right to Disconnect?

French workers seemingly have it made: 35-hour work weeks and a large amount of vacation each year. As of January 1, 2017, a law went into effect covering employees in companies with more than 50 employees. The “right to disconnect” law requires companies...

UCaaS in the Era of BYOD: Are Office Phones Necessary Anymore?

We recently had a large client who was relocating their corporate office in connection with a strategic transaction.  The client employs over 250 people at their headquarters and manages hundreds of retail sites around the country.  Without any prompting from us, they...

Avaya Bankruptcy is a Natural Part of Cloud Evolution

Buying an on premises PBX or call center solution made sense a few years ago.  But the Avaya bankruptcy shows that things have changed.  Avaya is the #2 provider of premise-based PBX systems behind Cisco, and declared bankruptcy just a few weeks ago.   Broad...

Ransomware: The Growing Threat in the Modern Workplace

Ransomware is a cyber attack in which malware is installed on the computer(s) of unsuspecting persons or businesses. The target computer system is locked down and unavailable to users until a certain amount of cash – sometimes demanded in Bitcoins or gift cards...

How Collaboration Leads to a Learning Culture

Given the pace of innovation in companies globally, fostering a learning culture is an essential part of leadership skills.   A learning culture is one in which learning is not confined to specific instances of training, but happens continually, as employees and...